Frequently asked questions
What is changing regarding my purchase of Sealy and Milman?
If you purchase Sealy and Milman 27th edition in 2024 you will be set up for a continuous subscription, for the next (and subsequent) edition(s).
As a subscriber to Sealy and Milman in print you will receive an annual supplement as part of your continuous subscription.
As a subscriber to Sealy and Milman on ProView you will receive the annual supplement on publication which will be incorporated into the main volumes 1 and 2.
What is an Advance Price Notification?
An Advance Price Notification (APN) is a document which shows your current continuous subscription to Sealy and Milman and product and pricing details for the upcoming edition.
Ahead of publication of the new edition each year, you will receive an APN. If you wish to continue with this subscription - and receive future editions of Sealy and Milman on publication - you don't need to do anything and your order will be processed automatically.
However, if you do not wish to proceed with your order for Sealy and Milman, you must let us know before the date detailed in your APN. If you do not let us know by this date, you will receive the publication and be billed accordingly.
Is my APN an invoice?
No, it is a notification of the price you will be charged for your continuous subscription to the Sealy and Milman. If the details are still correct there is no need to do anything; the order will be processed automatically and you will receive an invoice after publication.
Can I make amendments to my continuous subscription?
Yes, if you wish to amend or cancel your continuous subscription please contact us by the date detailed in your APN. You can amend your continuous subscription either by contacting our Customer Support team via www.tr.com/uki-legal-contact; by annotating and returning your APN to us; or by calling us on 0345 600 9355.
As a standing order customer I previously received a discount. Am I still entitled to this on the new subscription arrangement?
You will no longer receive the standing order discount but you will now receive an annual supplement as part of the subscription.
What are the product options available for purchase with the annual continuous subscription?
- Print only (volume 1 and volume 2 and supplement included)
- Print and ProView (as above in print and eBook)
There is also an option to buy volume 1 or volume 2 in print individually. However, purchasing either of these options will not entitle you to the free annual supplement.
If I start a continuous subscription but then decide I want to opt out, can I?
Yes, if you have been set up for a continuous subscription and receive an APN detailing the forthcoming edition but decide you no longer wish to continue with this subscription - and receive future editions of Sealy and Milman on publication - you must let us know before the date detailed in your APN. If you do not let us know by this date, you will receive the publication and be billed accordingly - as detailed on your APN.