booking Terms and conditions

Payment must be made before the conference, unless specific arrangements have been made to the contrary. A VAT invoice will follow acknowledgement of booking. Once submitted this booking form constitutes a firm booking which can only be cancelled in accordance with our cancellation policy set out below. Once we receive your booking form we will send you a booking acknowledgement, with directions to the venue. If you have not received this acknowledgment prior to date of the conference, please contact us on 020 7393 7589.

Cancellation Policy
Bookings may only be cancelled by written notice (by fax to 020 7393 7790 or email to conferences@sweetandmaxwell.co.uk) received by us not less than 10 working days before the date of the conference (i.e. Leeds 12th November 2010, London 19th November 2010) This must be followed by a telephone call to us to confirm receipt. You will then be sent a refund of your delegate fee, less an administration charge of £50 + VAT for each delegate booking that is cancelled. Telephone cancellations will not be accepted.

Refunds of delegate fees for late cancellations (i.e. cancellations other than in accordance with the above paragraph) will not be given. Failure to attend the conference will constitute late cancellation and payment will still be due or forfeited if already paid. We reserve the right to change the programme, date, content, price, speakers and venue as necessary; or cancel the conference totally in which case we will refund any payment made in respect of the cancelled conference.

Substitute Delegates
Substitute delegates can be accepted at any time, without charge. Please telephone the Conference Administrator on 020 7393 7589 to let us know the name of the substitute.