Customer Notice: VAT and Delivery
Message for Round Hall customers
We are aware that some of our Round Hall customers continue to experience issues with their deliveries.
Due to our current arrangements, Round Hall book publications are printed and dispatched from within the UK. Although printed products sent to Ireland are not liable for VAT, we are aware that in some cases charges are being applied erroneously to orders. Should you receive a payment demand please do not pay it and instead please contact us using the details set out below so that we can ask for this charge to be cancelled by our supplier.
To contact our Customer Services department please fill out the form here and one of our Customer Services team will be happy to help.
We apologise for any inconvenience caused. We have impressed on our delivery partner the importance of resolving this situation at the earliest possible opportunity. Thank you for your patience.