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Smarter Legal Model, The

Smarter Legal Model, The
Practice Area:  Legal Systems
ISBN:  9781899461233
Published by:  Sweet & Maxwell
Publication Date:  31 Jul 2013
Subscription Information:  Non-Subscribable Product
Format:  Hardback
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The Smarter Legal Model is a unique toolbox of practical methodologies which have been successfully applied on a multi-million-dollar scale to:

  • Reduce legal costs
  • Increase the legal work covered without increasing cost or headcount, by maximising personal talent potential
  • Improve both compliance and client satisfaction at the same time
  • Replace the traditional law firm-client tension with a mutually profitable, “win:win” relationship.

The Smarter Legal Model has been applied by over 250 general counsel, legal departments and law firms around the World delivering consistent cost reductions of between 27-40% and up to a 60% reduction in litigation volume. In doing so it has established itself over the last decade as the definitive improvement process for legal services.

In 2006, the Tyco-Eversheds deal broke new ground using the Smarter Legal Model by converging the number of law firms used from 282 to just 1, pioneering legal work disaggregation and win:win alternative fee arrangements. The relationship celebrated its 10th anniversary having dramatically reduced costs and improved legal quality. In 2017, AvisBudget Inc. received multiple industry awards for the successful transformation of its in-house team and external legal panel using the Smarter Legal Model.

The Model will be of use to in-house lawyers, private practitioners and even professionals from non-legal disciplines as it applies world-class business and behavioural principles, such as 6 Sigma, zero-sum game theory and neuro-linguistic programming to the practice of law for the first time, with breakthrough results.

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1. The 21st century imperative of globalisation
2. The economic imperative to quantify value
3. Defining the legal imperatives of lawyers in business
4. Defining and measuring coverage
5. More from less - more coverage from less headcount
6. More from less - more coverage at less cost
7. More compliance, and greater client satisfaction at the same time
8. Theory in practice - the Tyco experience
9. Conclusion


About the author, Trevor Faure

Advising law firms, C-suite general counsel, Fortune 500 legal departments, compliance professionals and legal support services on: strategy, organisation, transformation, performance improvement, data analytics, compliance, supply chain, cost optimisation / reduction, risk management & regulation.

President, Global General Counsel Academy

General Counsel / Head of Legal Affairs at global multinationals since 1990:

  • Global Leader, Legal Services, EY Global - consulting and advisory support of General Counsel, legal departments, Chief Compliance Officers, law firms, legal operations and service providers
  • Global General Counsel, EY Global - responsibility for all aspects of legal management, compliance, litigation, advice and strategy
  • Tyco International, General Counsel - part of the post-Kozlowski turnaround team. Corporate governance rating improved from 2/10 to 10/10
  • Dell EMEA, Legal Director - Six Sigma qualification and “double duty” as interim HR Director
  • Apple EMEA, Senior European Counsel - served prior and during the turnaround of the Steve Jobs return.
  • Barrister of the Supreme Court of England and Wales, Middle Temple. Called 1988. Law LLB (Hons.), Queen Mary & Westfield, London.
  • Member of "The Times" Law 100 Panel advisory body
  • Various awards including: In-House Community Lifetime Achievement Award 2017, “The Lawyer” In-House Counsel of the Year & Team of the Year, Legal Business Team of the Year & FT Innovative Lawyer commendation.


"Trevor Faure is one of the most creative and systematic thinkers about contemporary business law. He shows how the holy grail of business productivity - doing more with less applies to inside lawyering (more legal coverage with less headcount and less cost) and to inside lawyers' relationship to outside firms (negotiated cost savings that are "win-win"). He argues, persuasively, for inside lawyers as essential members of top business leadership. Bursting with ideas, his book is a "must read" for business people and the lawyers who work with them."

- Ben W. Heineman, Jr, Former GE Senior Vice President for Law and Public Affairs and Distinguished Senior Fellow at Harvard Law School's Program on the Legal Profession

"By combining cutting-edge insights from management theory, economics, psychology and linguistics, Trevor Faure demonstrates how general counsel can collect and apply empirical data to significantly improve their company's legal coverage, while dramatically reducing overall legal costs - all the while raising the satisfaction of business clients and improving relations with outside counsel.

Like Malcolm Gladwell's "Tipping Point" and Jim Collins' "Good to Great", Faure's "The Smarter Legal Model" is the rare book that will be read with equal interest and appreciation by both practitioners and academics. It is destined to become an important part of any conversation about the role of law and lawyers in the global economy."

- David B. Wilkins, Lester Kissel Professor of Law, Vice Dean for Global Initiatives on the Legal Profession, Faculty Director of the Program on the Legal Profession and Center on Lawyers and the Professional Services Industry, Harvard Law School

"The Smarter Legal Model is perhaps the boldest and certainly the most prescriptive of the new books that fundamentally challenge conventional legal service and practice. Drawing heavily on management theory, economics, and organizational psychology, and rooted also in his extensive practical experience as an in-house lawyer, Faure offers a set of tools to help reduce costs, increase legal coverage, improve compliance, and increase client satisfaction. More ambitiously, he casts aside the traditional, often fraught, commercial relationship between law firms and their clients and replaces this with a species of partnership arrangement, under which the business interests of the in-house lawyers and their external advisers are much better aligned."

- Professor Richard Susskind, OBE from “The End of Lawyers? Rethinking the Nature of Legal Services” (Revised Edition, OUP 2008)


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