Sold ToThe person or organisation that places an order for goods or services.Bill ToThe person or organisation that receives the invoice for goods or services.Ship ToThe person or organisation that receives the goods.PayerThe person or organisation that pays the invoice (statements are sent to the Payer).
How can I get a copy invoice?If you would like a copy of an invoice please email TRLUKI.email@example.com. Alternatively, you can view and download these online with My Account self-service.
How do I pay my invoice? You can pay your invoice by debit or credit card, BACS or by cheque, details are below:
1. Debit or credit card
The quickest way to pay is via our online self-service system My Account self-service. Alternatively, please call +44 (0) 1264 388550 to make your payment. You will need to tell us your invoice number(s), renewal reference number(s) or proforma reference number(s).
You can make payment directly to our bank using BACS. Our bank details are displayed clearly at the bottom of our invoices, please make your payment to the bank details specified on the invoice.
To process your BACS payment, we need the following information when you pay:
Your Customer Account NumberThis usually has eight digits, and appears on every document you receive from us.The reference for the item you are payingInvoice number Renewal reference Proforma referencePaying for multiple items by BACSPlease send us a remittance advice giving the references (invoice, renewal or proforma numbers) of the items for which you are paying. Send the remittance advice by email to TRLUKI.firstname.lastname@example.org or by fax to +44 (0)20 7393 8051. Give the total amount paid, the date it was sent and the bank that the payment is coming from.
Your Customer Account Number
The reference for the item you are paying
Paying for multiple items by BACS
Please send us a remittance advice giving the references (invoice, renewal or proforma numbers) of the items for which you are paying. Send the remittance advice by email to TRLUKI.email@example.com or by fax to +44 (0)20 7393 8051. Give the total amount paid, the date it was sent and the bank that the payment is coming from.
Cheques should be made payable to Thomson Reuters. Please give the references (invoice, renewal or proforma numbers) of the items for which you are paying.
Send your cheque to:
Thomson Reuters Professional UK Ltdc/o Citibank European LockboxPO Box 62449LondonE14 1HH
How do I check the balance on my account?If you would like to check the balance on your account, please contact our Customer Services team quoting the account number(s). Alternatively, you can check online with My Account self-service.
Westlaw Westlaw invoices are generated on the first day of each month in arrears, for annual and monthly contracts. You will usually receive your invoice during the second week of the month.
Lawtel Lawtel invoices are generated overnight after an order has been processed, as long as credit checks are satisfactory and that items are in stock.
There are two issues that arise from time to time:
What is VAT?
VAT is a tax on goods or services sold in the European Union. Where VAT is charged, it will usually included in the price of the goods or services you buy. Businesses that are registered for VAT can usually reclaim it.
Who pays VAT?
Who does not pay VAT?
What is the VAT rate for your products?
There is no VAT on books, journals and looseleafs although non-print components, such as CDs inserted into these print products, will attract VAT. You will be charged VAT on other products, details are shown in this table.
Sweet & Maxwell’s UK VAT registration number
Our UK VAT registration number is GB 900 548 743.
VAT for Irish customers
We are registered for VAT in Ireland as well as the UK, therefore Irish customers pay Irish VAT charges.
Our Irish VAT registration number is IE 951 387 4E, where we are registered as Thomson Reuters (Legal) Limited.
What is the rate of VAT in Ireland?
VAT rates for Irish customers vary depending on the type of product, as shown in this table.
Are charities exempt from VAT?
Charities are not exempt from VAT, other than on advertisements in which case they must supply a declaration (visit HMRC for details).
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