Booksellers Page

Welcome to the Booksellers page on the Sweet & Maxwell Group website; with information for bookshops, wholesalers and subscription agents in the UK and Ireland.

Please bookmark this page, or add it to your favourites.

If you are looking for a UK bookshop, please visit our list of recommended stockists.
If need to contact someone from our sales team please see our Sales Force pages.

Apply for a Trade Account

Booksellers in the UK and Ireland may apply for a credit account with trade terms. For further details please contact your trade representative, or email our credit management department.

Book Sellers' Returns Policy

We are happy to accept returns for credit if they meet the following criteria. Moreover products returned within these criteria do not require prior authorisation.

Books returned on a sale-or-return basis (including subscription items sold on charge-by-release basis):

1. All books must be returned in re-saleable condition.
2. Old editions must be returned within one month of a new edition being published, or within one month of being declared an old edition where a title is withdrawn but a new edition is not published.
3. Unless by prior written agreement, looseleaf books, subscription items, book supplements and CD products are not eligible for credit.

Shortages and damaged claims:

1. Shortage claims must be advised within one month of the invoice date.
2. Where a book is received damaged, notification must be given within one month of receipt and the book returned. We are happy to arrange the collection of damaged goods at our expense.

Subscription items:

Paid subscriptions must be cancelled within one month of the first issue or release of the year, and the issue returned to qualify for a refund or credit note.

Documentation:

Please note that in event of a query we may require proof of delivery before being able to raise a credit note on your account.

To help us to help you, please enclose a copy of our original invoice with returned goods. Alternatively enclose details of your account number together with the date and reference number of the relevant invoice.

Where books are judged by us to be unfit for resale they will be returned to the retailer at our expense, where they are past the date limit for credit they will be disposed of; in these cases they will not be credited.